We understand how important your IT infrastructure is to the successful running of your business, so we offer a 4 hour response time to help minimize any downtime for your business. We are dedicated to proactively managing your technology, with service and support that solves problems before they affect your business. We will initially provide an IT audit of your company to assess your company’s IT needs and existing infrastructure to formulate the best service plan at the lowest cost.
Our monthly pro-active service plans can be designed to suit many business sizes and offer the following services:
- Priority response time
- Help desk support
- Monthly onsite service time
- Monthly remote support time
- Monthly server maintenance time
- Daily backup and server monitoring
- System security
- Antivirus installation & updating
- Microsoft updates
- Firewall updates
- Mail queue monitoring
- Printers and other peripherals
- Internet and Wi-Fi
- Business applications
- File sharing and security
- Evaluation and planning upgrades
- Hardware/software procurement
- Backups/restores
- Disaster recovery
